Packeteer PacketCare Service and Support

• Premium Customer Support Program (CSP-Premium) also covers a one-year term and includes next business day advance replacement, Packeteer software subscription, and access to technical help 24 hours a day, seven days a week.
• Premium Packeteer Software Subscription (PSS-Premium) provides easy access to all software upgrades, enhancements, and documentation as well as 24-hour-a-day technical assistance seven days a week for one year.

PacketCare Service Offerings in Detail

What is included in each service offering?

Note: PacketCare purchases are non-refundable and non-transferable.

Order PacketCare Today! Call Toll Free 800-886-5564 or fill out the form below.

In order to purchase a PacketCare Support or Service license, please fill out the form below so a ShaperWorks.com Representative can help you select the appropriate package. All fields are required.

PacketCare Quote Request Form *All Fields Required
Contact Information:
First Name:
Last Name:
Company/Organization:
Phone Number:
Email Address:
Street Address:
Apt/Suite/Unit:
City:
State/Province:	Select a State or Province Outside the US or Canada Alabama Alaska Alberta Am. Samoa APO - AA APO - AE APO - AP Arizona Arkansas British Columbia California Capital Territory Colorado Connecticut Delaware District of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Manitoba Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Brunswick New Hampshire New Jersey New Mexico New South Wales New York Newfoundland North Carolina North Dakota Northern Territory Northwest Territories Nova Scotia Ohio Oklahoma Ontario Oregon Pennsylvania Prince Edward Island Puerto Rico Quebec Queensland Rhode Island Saskatchewan South Australia South Carolina South Dakota Tasmania Tennessee Texas Utah Vermont Victoria Virgin Islands Virginia Washington West Virginia Western Australia Wisconsin Wyoming Yukon
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Product Information:
Model/Part Number:	(i.e. PS1400-L00M-XP)
Do you currently own a Packeteer product that needs to be renewed?	Yes No, new purchase
What Product do you have/interested in?	Select your Product.. PacketShaper 1200 PacketShaper 1400 Lite PacketShaper 1400 PacketShaper 1550 PacketShaper 1700 PacketShaper 2500 PacketShaper 3500 PacketShaper 6500 PacketShaper 7500 PacketShaper 9500 PacketShaper 10000 PacketShaper ISP Other
What service do you need to buy or renew?	Select your Service.. CSP-Premium PSS-Premium Support & Service Need help deciding
What is the current bandwidth of your appliance/software?	(in Mbps)
What modules are installed? (select only one option)	Monitoring Only Monitoring with Compression Only Monitoring with Acceleration Only Monitoring with Compression & Acceleration Monitoring and Shaping Only Monitoring, Shaping, with Compression Only Monitoring, Shaping, with Acceleration Only Monitoring, Shaping, Compression & Acceleration Other (iShared, iShaper, SkyX)
What length contract do you want?	1 Year 2 Years 3 Years
Additional Info / Comments::
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